The weather is cold and the water heater is naturally favored by everyone. However, although the autumn and winter seasons are the peak season for the sale of air-energy water heaters, this is also the high-risk period of air-energy water heater products. Especially in the cold winter, air-energy products will face severe product quality tests. This test comes mainly from the double test of compressor and heating efficiency.
The "safe period" of water heaters cannot be ignored
Recently, the Changchun Consumers Association received a consumer complaint that the electric water heater installed in the home suddenly caught fire. At that time, some people at home were fortunate to have fire-fighting in time. Only the appliances and parts of the water heater and the bathroom were burned and destroyed, and no further losses were caused. At that time, the electric water heater had been in use for 4 years.
Zhong Ping, Secretary-General of Changchun Consumers Association, said that according to the "Detailed Rules for the Safe Use of Household Appliances" issued by the National Standardization Administration, the safe use period of electric water heaters is 8 years. The "Rules" also stipulates that: the manufacturer shall indicate the safe use period of the household appliances produced, and stipulate that the safe use period shall be calculated from the date of purchase by the consumer. During the safety period of the factory's trademark, a safety accident occurs when the consumer normally uses the household appliance, and all responsibility will be borne by the manufacturer.
Consumers install water heaters themselves to introduce safety hazards
Recently, the Consumer Council of Wansheng Economic Development Zone received a response from Ms. Huang, who said that the gas water heater in his home had a fire failure and sent it to the repair shop for repair. When the fire broke again, the whole water heater burned inside, almost alive. Security incident. After finding the repair shop afterwards, the repair shop staff said that they had no responsibility.
Subsequently, the Consumer Council contacted the law enforcement officers of the industrial and commercial office of the jurisdiction to go to the site to check and visit the repair shop. Ms. Huang learned that: Ms. Huang’s water heater had a fire failure and was sent to the repair shop for repair. After the consumer took it home, Because the husband installed a water heater to install a water heater, the leakage of a cap caused gas leakage, causing heat to fire the entire water heater during a fire.
Therefore, consumers must be cautious when choosing a water heater, optimistic about the shelf life, and professional personnel to install, repair, do not think about their own operations, otherwise, damage to the product is small, affecting safety.
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