The renovation project is a very painful task. Although it is a home improvement project, some decoration problems, intentional or unintentional, often occur. Then, when these problems occur, how to properly deal with these issues becomes a key issue.
First, correctly identify the nature of the problem.
The occurrence of events is a subjective factor, an objective factor, or a third party factor that belongs to the other party. Here, the subjective factor refers to the appearance of this problem, which is caused by the subjective attitude of the other party. Objective factors are caused by objective factors such as weather, disasters, and wars. The third party factor is that the occurrence of the problem is caused by a third party other than Party A and Party B.
1) Subjective factors
Incidents of subjective events include, but are not limited to: 1) Active jerry-building and cutting of materials. 2) Active use of counterfeit products.
2) Objective factors
Incidents that occur due to objective factors include, but are not limited to: 1) accidents caused by insufficient preparedness. 2) God-fighting force majeure. 3) An accident caused by a defect in the house itself. 3) Attempts to apply new technologies.
3) Third party factors
Incidents of third parties include, but are not limited to: 1) Counterfeit products caused by third-party suppliers. 2) Engineering damage caused by the third party.
Second, the solution to the problem.
1) Smoothly solve the situation. In the case of clear responsibility, when the two parties can reach a consensus on the solution to the problem, both parties should try to forget the matter and continue the process of cooperation. Do not interfere with the cooperation between the two parties in the future. Whether it is for Party A or Party B, this is a taboo.
2) The solution to the compromise. In cases where the two parties are not convicted of liability, they can negotiate their own concessions and try to simplify the issue to the extent that everyone can accept it. This situation often occurs in the project, even if it is not clear what the responsibility is. For example, what often happens is that the paved bricks are not flat, and the owner complains that the construction party has failed the construction, and the construction party complains that the bricks bought by the owner are of poor quality.
3) The resolution of arbitration. If both parties cannot solve the problem, then the best way is through the technical department to conduct the identification. No matter which side is good, if you think you are not wrong, then the best way is to find a technical inspection department to do a technical appraisal. As an arbitration. However, the technical department can only play the role of identification and cannot effectively resolve disputes.
4) The legal settlement. In the event that the two parties eventually ended up unhappily, it was only through the courts to solve the problem. This is the most helpless solution because both parties have to waste time wasting money. And most of the results are broken. Therefore, this move is a last resort and, of course, we must admit that this is the most decisive action, because anyone must abide by the court's ruling.
Third, the prevention of decoration disputes
The decoration dispute first involves a ugly saying in front of the issue. Therefore, before the cooperation between the two parties begins, they should make clear provisions in the contract to deal with relevant issues and avoid controversies.
1) Rules on material quality. Many of the current renovation materials are bought by the owners. Many of them are also decorated by the company's package. Then, both parties should be responsible for the consequences of the material. This is a big headache because the quality of the materials is often a decisive factor in the quality of construction. For example, paint, false, often leads to failure of construction. Many owners are very concerned about the main material, but do not care about the accessories. This is wrong. Accessories are key factors in some project categories. I think this kind of half-package will sooner or later be replaced by all-inclusive, either the owner is responsible for all the main materials and accessories, or the decoration company all-inclusive. Because it is the easiest way to avoid problems.
However, the owner has a problem, that is, professional knowledge is not enough, it is inevitable to buy fake or inferior. What is involved in the texture color is also difficult to operate.
2) Construction process regulations. In order to avoid future disputes, both parties must make general provisions on construction technology. Of course, today's decorative materials are changing day by day and the process is the same, so it is difficult to limit the process, but you can specify certain steps, such as how many times you brush the paint. What needs to be reminded here is that similar indicators are not as good as higher ones, for example, too many paints are not necessarily good.
3) Provisions for construction results. Many cities nowadays have legislation on decoration, including acceptance criteria. Some of these are mandatory standards, and some are recommended standards. For the recommended standards, if they are not included in the contract, they will not be effective. Mandatory standards may or may not be included in the contract. Of course, I have to remind everyone that some cities have problems with the construction acceptance standards, even wrong or outdated.
4) Construction warranty regulations. This is the most important point. Regardless of the foregoing, if there is no provision for warranty, it is the same as empty talk. Now the country's mandatory warranty is two years, of which the waterproof and other items are five years. During the warranty period, quality issues are the responsibility of the construction. Of course, if it is not in the form of an all-inclusive package, there will be problems with the quality of the controversy, such as the waterproofing project, which involves the ageing problem caused by the merits of a material.
5) Construction schedule regulations. Both parties should make clear provisions for the duration of the project, including penalties for breach of schedule. This is the best way to solve the project delay.
6) Payment methods. Both parties should make clear provisions for payment, including penalties for delaying payments. Many owners will use the deduction method to deal with the decoration company. Actually, whoever does business does not make money and does not make money. How to eat? Therefore, one should not be allowed to lose one point.
Fourth, avoid extreme situations
In decoration disputes, there are often many extreme forms. Including threats and violence. When negotiating related decoration issues, the two sides should maintain a calm attitude, based on facts, and discuss things by themselves. They should not overstimulate each other. Once similar problems arise, they should turn to the public security agencies.
Renovation is an equally annoying job, with intricate factors. Therefore, we all need to take a prudent look at the problems that arise in the renovation and try to find a solution.
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