ATM self-service bank is unattended and provides financial services 24 hours a day. The security of its related equipment and customer transaction process has always been one of the important tasks of the bank's security department. With the extensive use of ATM ATMs in the financial industry, some problems have gradually emerged, which seriously restricts the development of ATMs to higher levels. At the same time, there have been increasing numbers of ATM accounting disputes and ATM financial crimes. Nanjing Yuantuo Technology Co., Ltd. based on many years of practical experience, how to protect the safe use of bank ATMs, reduce bank and customer disputes, protect the interests of customers and banks, prevent all kinds of crimes against ATM, to develop a solution to be urgently needed.
First, ATM monitoring needs to solve the problem 1. Supervise whether the cash dispenser of the ATM machine is working properly, whether the withdrawal person takes the coin or the ATM machine swallows the card, and minimize the dispute between the bank and the depositor.
2. Since most ATMs are in an unattended environment, they must supervise and prevent malicious destruction by criminals in order to provide effective evidence for subsequent evidence collection by public security agencies.
3. Preventing and monitoring the use of ATM weaknesses by criminals to commit fraudulent activities. After the normal operations on ATM, the bank falsely claimed that the ATM did not withdraw money or vomit money because there was no evidence to prove whether he had taken the money or how much money he had taken. Caused a tangled situation.
4. Monitor and prevent the use of high-tech means by extremely individual criminals to copy, misappropriate, and falsify depositors' savings cards to steal depositors’ money through ATMs so as to provide an effective basis for subsequent public security organs to obtain evidence.
Second, (HRC-168) ATM monitoring system needs analysis As the unattended self-service bank is mainly ATM cash machine, ATM machine itself, the structure of the particularity and use of the environment and the variety of machine models, to the unattended self-service bank The selection and installation of monitoring equipment put forward special requirements. The application environment, monitoring objects, external interfaces, etc., ATM monitoring host (HRC-168) has a variety of features, at the same time, we need the appropriate special technology to achieve these special features.
1. Most of the ATM machines themselves are exposed outdoors, and they are unattended. Therefore, ATM machines must be designed to be riot-proof and non-portable. ATM monitoring hosts are also required to have these characteristics.
2. ATM machines require 24-hour service and are unattended. Therefore, ATM monitoring hosts are required to be able to work in a stable manner for 24 hours. At the same time, banks generally require that video data be saved for one to three months or even six months.
3. Due to the need to protect the user's password, the ATM monitoring host (HRC-168) absolutely cannot see the password keypad and the user's password information in the video screen.
4. Video card number superimposition as a special feature of the ATM Surveillance Host (HRC-168) is essential. Directly superimposed on the screen with the corresponding card number, transaction type, transaction amount and other information, plus the character information on the video screen, more convenient to help confirm Post-mortem tracing, while providing greater credibility in the handling of disputes with users. . At the same time, according to the provided card number, all operating data of the cardholder within a specified time can be quickly investigated.
5. Accurate alarm detection and powerful alarm linkage function, such as tapping the ATM machine, the vibration alarm duration may be only tens of milliseconds, if the sensitivity is not enough, it may generate false alarms. The ATM monitoring host supports powerful alarm linkage function. When video loss, partial occlusion, and signal alarm occur, the system responds promptly and accurately. The alarm event can trigger the local siren output, trigger the dialer, and can also be transmitted to the monitoring center through the network, and the monitoring center can make corresponding processing.
6. Powerful network functions, network functions play a very important role in the ATM monitoring host. Browse images through the Internet, playback and back up video data via the network, control alarms via the network, perform two-way voice intercom via the network, etc. Almost every local function can be implemented over the network. The development trend of the financial industry in the future will inevitably take the regional centralized management model. To implement these functions, the embedded ATM monitoring digital host must have complete network functions.
Third, (HRC-168) ATM monitoring host system works under normal circumstances, the main digital camera surveillance system for pre-recorded video, video compression quality, video time can be adjusted through the settings. When the payer is close to the ATM machine about 50cm, the proximity sensor detects the human body proximity signal, and the alarm begins. The ATM monitoring host converts the pre-recorded image of the main camera into a formal video image for video recording and storage.
If the payee destroys the ATM machine, the vibration sensor YT-JB3 will alarm, and the ATM monitoring host will send an alarm signal locally, call the control center in the networking state, and continue recording the main camera. After the vibration sensor alarm is over, the embedded ATM monitoring host (HRC-168) returns to the normal pre-recorded state. 
When the payee inserts the bank card and performs an effective operation, the (HRC-168) embedded ATM host captures the card number and superimposes it on the recorded image. When the withdrawal person selects the withdrawal service, before the ATM machine dispenses money, the banknote discharge sensor senses the movement of the banknote, the banknote discharges the alarm, and the camera shoots at the banknote outlet. After the banknote is discharged, the banknote sensor alarm ends, the withdrawal operator completes the operation, and the proximity sensor alarm ends, and the embedded host returns to the normal pre-recorded state.
IV. Main Features of Embedded ATM Surveillance Host According to ATM monitoring function requirements, (HRC-168) Embedded ATM Surveillance Host developed by Nanjing Yuantuo Technology Co., Ltd. adopts advanced PSOS embedded real-time operating system (RTOS). Compact, and comes with 10.4-inch high-definition digital LCD screen display function, to solve the ATM machine connected display equipment inconvenience, the relevant features are as follows:
1. Video security card number real-time identification superposition technology The system's video superposition can superimpose the card number, date, time, alarm information, etc. on the two channels of video images in real time, eliminating the channel mode and preventing the superposition information from being easily modified. At the same time convenient for users through the card number, date, time and other information combined query. In particular, the card number query provides users with great convenience.
2. The advanced and flexible video image compression method adopts the most advanced computer multimedia processing technology H at present. The 264 compression method has the advantages of high compression efficiency, low bit rate, high image resolution, and low transmission bandwidth. Eight hours per day for normal trading, you can save 3 months of data.
3. Flexible alarm input and output functions Flexible configuration of alarm signals (such as card alarm, banknote alarm, vibration alarm, human proximity alarm, fire alarm, etc.). The basic system supports 4 alarm inputs and 2 alarm outputs.
4. Speech dialogue function The advanced digital speech transmission technology realizes the real-time dialogue function between the ATM terminal and the ATM center. It facilitates the ATM center to better manage, monitor and even serve the ATM terminal.
5. The password masking function of the keyboard password input area prevents the video signal from overwriting the password area of ​​the keyboard in some cases to take preventive measures in time so as to prevent the user from leaking the password and ensuring the interests of the withdrawal person.
6. Automatically detect the working status of the camera to ensure that the video is destroyed (the video line is cut off, the video source is cut off, the camera is damaged, etc.) and the alarm is promptly notified to prevent the useless video or timely destruction of the recording.
7. Full-motion two-channel real-time video and single-channel synchronous playback, digital storage of two real-time digital images using flexible and stable algorithm compression, compression ratio, frame rate, image quality can be flexibly adjustable according to user requirements. The system adopts two low-light cameras to capture the customer's positive face image and the cash-out port image in real time. When an alarm signal occurs, the customer's situation is recorded.
8. Forensic backup facilitates the provision of a USB interface. For users who require the use of a USB interface for forensics, they can quickly and easily copy and record video files to complete the needs of the forensic work.
9. Modular design The hardware and software are all commercialized, generalized, and modularized, making the system highly scalable, easy to maintain, manage, and upgrade, and protect users' existing investments.
10. The wide applicability applies to the mainstream ATM models of various brands on the current market: such as NCR, IBM, Dibao, Siemens, Fujitsu, and Guangzhou Royal Silver.
11. Remote management realizes long-distance transmission, control, and query of audio, video, and work status information through telephone lines, PSTN, ISDN, and TCP/IP, and greatly reduces on-site maintenance workload.
V. (HRC-168) Embedded ATM Surveillance Camera Selection Analysis For ATM monitoring solutions, our company comprehensively examined the use of ATMs in various banks, combined with years of ATM technical service experience and ATM machine installation features, designed at ATM automatic Two pinhole DPS super-wide motion cameras and an ultra-small HD video camera are installed in the teller machine. The pinhole camera is used to monitor the cash-out port and the person's face. The ultra-miniature camera is used to monitor the banknote adding door. Personnel money situation. In addition, a camera is installed around the ATM to monitor the surrounding environment.
From the perspective of the development trend of the monitoring industry, more and more high and new technologies are being applied to this industry, and the monitoring needs of the financial industry are also changing. The requirements for ATM monitoring will also be continuously updated and improved. In the near future, biometrics will be recognized. Technology (Iris, face, fingerprint recognition, etc.) will also be applied to ATM monitoring products to continuously improve the function of ATM monitoring host, so as to make it better and more secure for the majority of users to provide quality services.
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